Services
Services
Avoid Re-hospitalization
Decrease Falls by Managing Your Risk
Concierge Case Management
Case management and discharge planning is the process of transitioning a person from one level of care to the next.
Discharge plans are individualized detailed instructions provided to every person by the current healthcare setting as they transition or are discharged from one health care setting, (hospital, rehabilitation setting, or skilled nursing facility) and move home or to other locations.
This is where Safely Home Again can be called in to help. We will be available to join the client and loved one at the heath care setting, at the time of discharge and become your right hand person, your VIP case manager and advocate in the discharge process.
We will collaborate with you to get through this tedious, stressful and time-consuming event. We assure that all of the post hospitalization and physician(s)/rehabilitation/nursing orders are understood by you and your loved ones prior to leaving, and we get the ball rolling by implementing the physician orders on the discharge plan.
If the client is in need of additional concierge services we can provide them as well. These services can be implemented to help safeguard both post-hospital/skilled visits, as well as simply being proactive and prepared so that a fall, trip or slip is less like to occur.
Additional services consist of coordinating concierge home lifestyle services, durable medical equipment consultation and scheduling, assisting with care-giving, hiring, completing the home safety assessment, home modifications, and so much more.
This is the first step in the aging-in-place process
Coordinating Concierge Lifestyle Services
Safely Home Again’s Concierge Home and Lifestyle Services include:
Priority Services, those services and deliveries needed most urgently upon return from a hospitalization.
Non-Priority Services, those services that can wait for implementation. Most of the time these services are to establish and re-establish the amenities, activities, and services that you or your loved ones are accustomed to receiving, have enjoyed in the past and now want to re-start.
Examples of both types of lifestyles services are listed below.
Priority Listing of Services
Let Safely Home Again do the work for you! We act as your concierge case manager, will review the Prioritized list of essential services and help you chose which services make the most sense for implementation based upon your situation. These services are also important for individuals interested in safely aging-in-place.
Examples of Priority services are:
- Creation of a Personalized Medical Documentation Notebook: which provides an important reference and record of your personal information in the event of an emergency situation i.e; physician information; your hospital; daily documentation of your medical conditions, such as B/P, pulse rate, DNR status etc.
- Follow-up and schedule medical and therapy appointments;
- Hiring of caregivers
- Ordering, scheduling and delivering pharmaceuticals;
- Ordering, scheduling and pick-up or delivery of mobility and durable medical equipment;
- Meal planning, organizing and preparation/Personal chef
- And so much more
Also available for implementation are services that are considered non-priority. These consist of delivery services/scheduling and personal appointment/planning activities. For example:
Examples of Non-Priority Services:
- Grocery Delivery
- Laundry & dry cleaning pick up and delivery
- Visits with family and friends
- Beauty/barber, manicure/pedicure arrangements
- Exercise and gym activities
- Private outings and day trips
- Coffee/Meals and golf at
- And so much more.
Any contractual agreements for Concierge Home and Lifestyle Services is signed by you and by the vendor providing the service. Safely Home Again acts as the consultant bringing the two parties together.
By allowing Safely Home Again to handle these tasks for you, it provides you the opportunity and peace of mind you deserve so that you can get back to your family, your friends, work, schedules, and routines.
Let us do the ground work for you.
Finding Caregivers & Senior Home Safety
Assist With Caretaking Hiring
Securing the right team to care for yourself or a loved ones can be a confusing, time consuming, and overwhelming. That’s why Safely Home Again manages this important responsibility for you.
The Founder of Safely Home Again, Madeline Fry, has extensive experience in the recruitment of professional, highly-respected nursing and caretaking staff in the Los Angeles area.
She has worked with both licensed RN’s and LVN’s; non-licensed staff such as Certified and non- certified Nursing Assistants, and home health care agencies. She will listen carefully to your needs and will seek out and interview caretakers who have the background, technical expertise, personality and compassion that you are seeking. From part-time to full time coverage, let us help you find the caregivers you need.
Safety Assessment Home Modifications & Vendors Available
Completing the Home Safety Assessment and Home Modifications
"For those over the age of 65, one of the most common injuries at home are falls, resulting in injury, long-term disability and premature loss of independence", according to Age Safe America , a national training and advocacy program specializing in fall prevention and senior home safety.
That is what makes our Home Safety & Fall Assessment Tools so significant. They are surveys and detailed checklists that we use to identify any dangerous areas or deficiencies in the home, boat, office or any living quarters that needs a safety and fall risk evaluation.
This step is crucial to truly age-in-place safely, to remain confident and self-sufficient, living the life that you want, in the comfort of your own home.
We provide a detailed 240+ point home and fall risk safety assessment, conducted by a Certified Senior Home Safety Specialist as a way to look for these hazards that exist in and around the living space; hazards such as absence of bathroom grab bars, poor indoor/outdoor lighting, inadequate wheelchair ramps, unsafe staircases, and more.
Once the hazards are identified, a consultation appointment is made with Madeline and solutions are provided to the Client. Vendors are contacted, and modifications can begin. One Stop Shopping.
Remember, if hazards go unnoticed or are disregarded, they have the potential of becoming increasingly more dangerous as time goes by and can cause falls and other injuries leading to an initial or a re-hospitalizations. Just what we are trying to avoid!
That is why conducting the Home Safety Assessment is so very important!
Prevention is key and Planning and Implementation are required by you
Contact us to schedule this life transforming appointment.
Senior Safety Assessments - Aging In Place
Ongoing Reassessment of Concierge Maintenance Program
History has shown that activities, medical equipment necessities and staffing issues always need to be reviewed, revised and re-defined as one’s health and wellness change over time.
Just as the initial set-up of services in the home is vital to the successful recovery of a loved one, so too is maintaining those home case management and lifestyle services that have been put in place. That is why I created the Concierge Maintenance Program.
It is important to monitor the current status of your loved one so that changes in their condition can be monitored and their program adjusted accordingly. And we do that for you and with you.
This provides important follow-up not only with the services, but with equipment and schedules that may need to be removed and schedules that need to be adjusted.
This could be considered the last step in assuring that you or your loved one, continues on the path of aging safely in place at home.
It is available on a quarterly or semi- annual basis.
Testimonials
What Clients Are Saying
“Madeline did a wonderful job in organizing my home for deliveries and for scheduling all of my various appointments. She organized my office and set up routine visits with outside caretakers who now come to my home 3 times per week. She was efficient, knowledgeable, warm and friendly. I will absolutely use her again.”
M. O' Neill - February 2023
“Madeline was extremely helpful upon my return from a short hospitalization. She met me at my home, we discussed a few simple modifications which she purchased for me and then had them installed. The modifications immediately made me feel safe and secure. She was patient and understood what were the most important necessities for me to have upon my return home.”
Jane L. - December 2023
"Safely Home Again handled everything for my Dad after he came home from the skilled nursing facility. From organizing the house with deliveries of groceries, and his NY Times to finding a driver for his golf game at the club. She used her resources and found us a wonderful evening caretaker. We are definitely going to use the bi-monthly maintenance Safely Home Again program to monitor my Dads overall well being and safety within the home so he can age safely at home."
Sam M. - December 2023
"Madeline is amazing. She has a heart of gold and not only cared about my Mom's well being, but made sure that I didn't worry needlessly as well. I utilized the Home Safety Assessment Tool and purchased many of the simple home improvements and even put grab bars in the bathroom and a fence around the pool. She's wonderful!"